👂 Heard

Support

We're here to help — though there's not much to help with. 😊

Privacy is built in

Heard stores everything locally on your device. We don't have your data, so we can't lose it, share it, or use it for anything. If you have privacy questions, check out our privacy policy.

Frequently asked questions

Is my data private?

Yes. All journal entries, session transcripts, and summaries are stored only on your device. Nothing is sent to our servers. You can delete all data at any time from within the app.

Do I need an account?

No. Heard requires no sign-up, email, or phone number. Just open the app and start.

Is Heard therapy?

No. Heard is a reflection journal — not a substitute for therapy, counseling, or professional mental health care. If you're in crisis, please reach out to a qualified professional or call / text 988.

How does the AI work?

Heard uses Apple's on-device AI (Foundation Models) to generate session summaries. Your conversations are processed locally and never leave your device. The full transcript is discarded after each session.

Can I export my data?

Yes. Open the Journal tab and use the Export option to save all your entries and session summaries as a single file.

I lost my data. Can you recover it?

Unfortunately no — because we don't store your data, there's nothing to recover. This is by design.

Contact us

For everything else: support@sweatandbytes.com

We read every email and do our best to respond within 1–2 business days.